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Noticeboard

The Reception Team have been instructed by the GP Partners to ask their patients a couple of non intrusive questions for them to be able to give you access to the most appropriate clinician on the day.

Our did not attend policy has been amended from 1 April 2016, for further details see appointments tab.

Noticeboard

Spring Bank Holiday Closure

The surgery will close on

Friday 26th May 2017 at 8.30pm

We will re-open on

Tuesday 30th May 2017.


 The surgery will be closed for (PLT) Protected Learning Time 

from 12pm to Wednesday 21st June 2017

If you require medical advice during this time please telephone 111


All telephone calls are recorded for

training and audit purposes


 

Welcome to Westcroft Health Centre

The information on this website is intended to help you get the best from the many services available in the surgery.

Westcroft Health Centre is a partnership of four doctors who are part of a large multi-disciplinary health care team.

The Partners are Dr Suneth Godagama, Dr Asmaa Ali, Dr Sujith Godagama and Dr Nina Patel.

Working alongside the partners are two salaried GPs Dr Kanchana Godagama and Dr Samila Asad and one long term locum GP Dr Usha Kumari.

The practice population is continually growing and it is projected that there will eventually be 14,000 patients. The doctors, practice Team and Community Team work closely together to provide a high quality service that is sensitive to patient needs.

The practice consulting rooms are situated on the ground floor with excellent waiting room facilities.  We are fully equipped with facilities for the disabled. The Health Visitors and the Community Mental Health Team are located on the first floor which has lift and stair access.

To download our Practice Leaflet please click here 

CQC logo

Westcroft Health Centre                
CQC overall rating
Good

 

Like To Register?  We welcome new patients to our practice area

New to the area and would like to join our practice? We would be happy to help you. Please collect a new registration pack from the reception desk and return your completed forms to us Monday - Friday between 9am and 6pm We are unable to offer an appointment until 3 working days after your registration has been accepted. Find out more

 

Zero Tolerance Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, For further information please  click here

 

Did You Know..........

You can now cancel an appointment using our new dedicated text cancellation line .Find out more here

 

Are you a smoker?  Would you like to quit?

Did you know here at Westcroft Health Centre we have our own smoking advisor

Please click here for more information.

 

Minor Illness Nurse

Our minor illness nurses can deal with all minor ailments such as Rash, Tonsillitis, Earache, Back Ache, Acne, and more. They are qualified to issue prescriptions when there is a clinical need.

Please be aware our Minor Illness Nurses cannot

  • see children under 1yr,
  • do referrals,
  • do medication reviews,
  • do cervical smears.

Contact reception for further help


Repeat Prescription Requests

Please remember to allow 48 hours for all prescription requests to be processed.

Your Prescription needs to arrive at the surgery before 2pm. If it is received after this time it will be treated as being recieved the following day.

Request Before 2pm on

Collect After 2pm on

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

 

Request After 2pm on

Collect After 2pm on

Monday

Thursday

Tuesday

Friday

Wednesday

Monday

Thursday

Tuesday

Friday

Wednesday

(Saturday and Sunday are not working days)

(Repeat contraceptive medications can only be issued after an appointment with the nurse.)

If you collect your prescription from a pharmacy please allow 2 extra days for these.

 

For more information regarding prescriptions please click here


Hearing Loss Awareness


How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment"

Please leave your feedback on the forms in reception or alternativley

Please Click Here

Your feedback will help us learn more about what you think of your experience- what you like and what you think we could improve. Ultimately, your helping us to make changes that will ensure we can offer the best possible care.

For further information on The NHS Friends and Family Test, please visit

www.england.nhs.uk


  

The surgery now is offering a free Health Check for patients between the age of 40 and 74, who fit specific criteria.

Please contact the surgery for more information.

 


 

To book apoointments and request prescriptions please click the link below
systmonline
If you're not yet registered to use the online system please ask at reception for more information.

 

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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