Skip to main content

Stop Smoking

Westcroft Health Centre are starting up Stop Smoking clinics by our newly trained Practitioners. If you are interested in attending a clinic, please contact reception.

NHS App

The NHS app can be used for a number of things such as ordering repeat prescriptions, managing appointments, viewing your GP health record and using NHS 111 online to answer questions and get instant advice or medical help near you. Find out more about the NHS App

Protected Learning Time (PLT)

Please be advised the practice will be shut for PLT on 15th July 2025, from 2:30pm.

If you need medical help when we are closed, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Chaperones

The practice prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a chaperone) will be required. Please contact our reception team in advance if you wish to have a chaperone with you during your appointment.

This impartial observer will be a practice nurse, healthcare assistant or a trained member of the reception/administrative team who is familiar with the procedure, and be available to reassure and raise any concerns on your behalf. If a chaperone is unavailable at the time of your consultation then your examination may be re-scheduled for another time.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations
  • Acknowledges a patient’s vulnerability
  • Provides emotional comfort and reassurance
  • Assists in the examination
  • Assists with undressing patients, if required

Page published: 22 April 2024
Last updated: 7 January 2025