Heidi Health, an AI-powered medical scribe, is used at Westcroft Health Centre to enhance the quality and efficiency of consultations. Heidi Health transcribes patient interactions in real-time and uses this to generate clinical notes, fill out documents, and dictate letters for GPs to review and add to your health records, ensuring accuracy and up-to-date information.
You will always be asked for consent before using Heidi AI in a consultation, and you can withdraw consent at any time. Heidi Health will help us improve accuracy in medical records, increase efficiency by automating the transcription process, and enhance patient care by allowing GPs to focus more on interactions rather than note-taking.
Heidi Health adheres to stringent NHS standards, including the DSPT and DTAC, ensuring that personal information is handled securely and confidentially. Transcriptions and summaries are deleted once saved to patient records and are kept for no longer than one day.
For more information, please see the Heidi Health website and the Heidi patient explainer in the link below: