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Protected Learning Time (PLT)

The Practice will be closed for Protected Learning Time on Wednesday 29th April from 2:30pm. All methods of contact with the surgery will be stopped during this time.

If you need medical help during this time, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Blue Badges

Westcroft Health Centre is unable to take requests for Blue Badges. All applications and enquiries must be submitted directly to your local council.

Risk Stratification

Practices have been asked by NHS England to identify and update our records to show who may need more regular care or may have complex health needs. As a result of this update, you may see an entry in your medical record that has the wording “complex health needs”, or a code to say that your health is “generally good”.

Please do not worry regarding this wording. This code on your record is to help us serve our patients better, according to their health needs. You do not need to do anything differently, and the code does not mean your health has changed.

Page published: 19 February 2026
Last updated: 19 February 2026