Requesting a Repeat Prescription
You can request your prescription in the following ways:
- By using our online Repeat Prescription Request form.
- By using our online services, Systm Online. If you are not registered to use this service, please complete our Register for Online Services form.
Prescriptions can be collected from reception after 08:30.
Please remember to allow 48 hours for all prescription requests to be processed.
As the patient, you are responsible for ordering your repeat prescription within the relevant timescale; please note that your prescription needs to arrive at the surgery before 14:00. If it is received after this time it will be treated as being received the following day.
We are unable to ‘fast track’ repeat prescriptions, even if they are marked urgent.
Repeat Prescription Ordering
We no longer accept prescription requests from pharmacies.
Therefore, please order your medicine directly from the surgery using the methods above, rather than allowing your pharmacy to do it for you.
You can still of course collect from your local pharmacy; if you do collect your prescription from a pharmacy, please allow 2 extra working days for these.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.
A report by the Department of Health estimates that unused medicines cost the NHS around £300 million every year, with an estimated £110 million worth of medicine returned to pharmacies, £90 million worth of unused prescriptions being stored in homes and £50 million worth of medicines disposed of by care homes.
These startling figures don’t even take into account the cost to patients’ health if medicines are not being correctly taken. If medicine is left unused, this could lead to worsening symptoms and extra treatments that could have been avoided.
How Can You Help?
There are a number of ways that you can help to reduce the issue of wasted medicines and save money for your local NHS:
Only Order the Medicines that you Need
- Please let your GP or pharmacist know if you’ve stopped taking any of your medicines – You can use our online Medication Review form.
- Check what medicines you still have at home before re-ordering.
- Discuss your medication with your GP or pharmacist on a regular basis.
- Think carefully before ticking all the boxes on your repeat prescription forms, and only tick those you really need.
- If you don’t need the medicine, please don’t order it. If you need the medicine in the future, you can still request it.
- If you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag.
- Please also remember that your medicines are prescribed only for you; it’s not safe to share them with anyone else.
Remember that Unused Medicines Cannot be Recycled
- Even if you never open them, once medicines have left the pharmacy, they cannot be recycled or used by anyone else.
- Please take your unused medicines to the pharmacy for safe disposal.
- Never dispose of your unused or unwanted medicines down the toilet.
Unused Medicines are a Safety Risk
- Return out of date medicines to your pharmacy or dispensary for safe disposal.
- If your medicines change please return your old medicines to the pharmacy for safe disposal, to avoid mixing them up with your new medicines.
- Don’t stockpile medication; it is a safety risk for children and others who might take them.
- Store medicines in an appropriate place out of reach of children.