Suggestions, Comments, and Complaints

We try to give all our patients the best care and attention. If you have any suggestions to improve our service then please complete our Feedback form.

The practice has an email address to send comments to westcroftmc@nhs.net. Should you have the need to discuss complaints please write to or arrange an appointment to see the practice manager.

You may also raise a complaint with the following establishments:

The Advocacy People

Telephone: 03304409000

Website: www.theadvocacypeople.org.uk

Or you can contact the NHS Commissioning Board:

PO Box 16738
Redditch
B97 9PT

Email: nhscommissioningboard@hscic.gov.uk