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Risk Stratification Code

Patients may have seen a new code added to their record this week, please see the information linked here for clarification on this.

Protected Learning Time (PLT)

The Practice will be closed for Protected Learning Time on Thursday 26th February from 2:30pm. All methods of contact with the surgery will be stopped during this time.

If you need medical help during this time, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

NHS App

The NHS app can be used for a number of things such as ordering repeat prescriptions, managing appointments, viewing your GP health record and using NHS 111 online to answer questions and get instant advice or medical help near you. Find out more about the NHS App

Risk Stratification

Practices have been asked by NHS England to identify and update our records to show who may need more regular care or may have complex health needs. As a result of this update, you may see an entry in your medical record that has the wording “complex health needs”, or a code to say that your health is “generally good”.

Please do not worry regarding this wording. This code on your record is to help us serve our patients better, according to their health needs. You do not need to do anything differently, and the code does not mean your health has changed.

Page published: 19 February 2026
Last updated: 19 February 2026