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Stop Smoking

Westcroft Health Centre are starting up Stop Smoking clinics by our newly trained Practitioners. If you are interested in attending a clinic, please contact reception.

NHS App

The NHS app can be used for a number of things such as ordering repeat prescriptions, managing appointments, viewing your GP health record and using NHS 111 online to answer questions and get instant advice or medical help near you. Find out more about the NHS App

Protected Learning Time (PLT)

Please be advised the practice will be shut for PLT on 15th July 2025, from 2:30pm.

If you need medical help when we are closed, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Confidentiality

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases, anonymised patient information will also be used at local and national level to help the health board and government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of information

Information about the general practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to records

In accordance with the Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Page published: 22 April 2024
Last updated: 22 April 2024